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Privacy Policy
Introduction
We at Pokiez Casino take your personal data seriously and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
Purpose of the Privacy Policy
This policy is designed to inform you about your rights regarding your data and how we handle your personal information.
Scope of Application
This Privacy Policy applies to all users of Pokiez Casino's services. By using our site and services, you agree to this policy.
Consent Clause
By continuing to use our site and services, you consent to the practices described in this Privacy Policy.
Data We Collect
We collect various types of data from our users, including:
Personal Information:
- Name
- Email address
- Date of birth
- Address
- Etc.
Account Info:
- Username
- Password
- Payment details
Technical Data:
- Device information
- IP address
- Browser type
- Cookies
Usage Data:
- Site activity
- Login logs
- Game interactions
How We Use Your Data
We use the data we collect for various purposes, including:
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving the site and personalizing the user experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
We use cookies to improve your experience on our site. There are different types of cookies:
- Essential Cookies: These cookies are necessary for the functioning of our site.
- Analytics Cookies: These cookies help us understand how users interact with our site.
- Marketing Cookies: These cookies are used to personalize your experience and tailor ads to you.
You can manage or disable cookies in your browser settings.
Legal Basis for Processing
We process user data under the following legal grounds:
- Contractual necessity: We need your data to provide services to you.
- Legal obligations: We must comply with laws and regulations that require us to collect and store certain information.
- Legitimate interests: We have a legitimate interest in improving our site and providing personalized experiences for users.
- User consent: You give us permission to process your data when you use our services.
Data Sharing and Disclosure
We may share your data with:
- Payment processors
- Gaming providers
Personal data is not sold. We disclose personal data where legally required.
Data Storage and Retention
We store personal data for as long as necessary, considering the following criteria:
- Purpose: We keep your data only for as long as we need it to fulfill a purpose.
- Retention period: We have set retention periods for different types of data.
We use secure storage practices to protect your data.
Security Measures
We take various security measures, including:
- SSL encryption
- Access controls
- Authentication processes
- Monitoring for unauthorized access
Your Rights
You have the following rights under data protection laws:
- Access, update, or delete your data
- Withdraw consent or object to processing
International Data Transfers
We may transfer personal data outside the user's country or EEA. We use standard contractual clauses as safeguards.
Third-Party Services
External links and services have their own privacy policies. Pokiez Casino is not responsible for external content.
Policy Updates
This Privacy Policy may be updated, and we will notify users of changes by email. Continued use means acceptance of changes.